Privacy Policy

Information We Collect

We collect information you provide directly to us when you:

• Submit a booking inquiry or reservation form
• Contact us via email, phone, or our website
• Sign up for our newsletter or marketing communications
• Purchase a gift card or subscription
• Register as a chef on our platform

This may include your name, email address, phone number, billing address, payment information, dietary preferences, and event details.

We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URLs, through standard web analytics tools.

How We Use Your Information

We use the information we collect to:

• Process and confirm your bookings and payments
• Customize your menu and culinary experience
• Communicate important updates about your event
• Send promotional content and special offers (with your consent)
• Improve our website, services, and chef matching process
• Comply with legal obligations and resolve disputes

Information Sharing

SMO Table does not sell, trade, or rent your personal information. We may share your information with:

• Our Chefs: Event details and dietary requirements are shared with assigned chefs to deliver your experience
• Payment Processors: Secure third-party processors (such as Stripe) handle payment data under their own privacy policies
• Service Providers: Trusted vendors who help us operate our website and business (e.g., email platforms, scheduling tools)
• Legal Authorities: When required by law or to protect the rights and safety of SMO Table or our clients

All third parties with whom we share data are required to protect your information and use it only for the purposes for which it was shared.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience. These may include:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements (e.g., Meta Pixel)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Booking records are generally retained for up to 3 years for business and legal purposes.

You may request deletion of your personal data at any time by contacting us, subject to any legal obligations we have to retain certain information.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at smotable.com. We will respond to your request within 30 days.

Security

We take the security of your information seriously and implement industry-standard safeguards, including SSL encryption, secure payment processing, and restricted internal access to personal data.

No method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests related to your privacy, please contact us:

• Website: smotable.com
• Booking: calendly.com/smotable

We are committed to resolving privacy concerns promptly and transparently.